Job Description
Finance & Service Operations Specialist
Job Location:  Watford,United Kingdom
Workplace:  Hybrid
Job Function:  Service & Support
Requisition ID:  614

 

Your Mission:

 

As Senior Finance Analyst – Service Operations, you will play a key role in understanding, planning and improving the cost performance of our service business across the UK & Ireland and Nordic regions.

 

Working as part of the European Service Finance team, you will combine financial analysis, forecasting and modelling to provide clear insight into the factors driving business performance.

 

You will analyse complex operational cost structures, develop robust plans and forecasts, and support decision-making through scenario modelling and business case development.

This role is ideal for a highly analytical professional who enjoys turning large and complex datasets into meaningful insights and helping the business make better decisions.

 

What You Will Do:

 

  • Analyse service cost performance across the UK & Ireland and Nordic regions, identifying key cost drivers, trends and opportunities for improvement.
  • Lead cost planning and forecasting activities, developing accurate budgets and outlooks based on operational and financial drivers.
  • Build financial models, scenario analyses and business cases to support decision-making and evaluate the impact of proposed changes.
  • Translate complex operational and financial data into actionable insights for regional and European stakeholders.
  • Develop a strong understanding of service delivery processes and operating models to explain performance and improve cost transparency.
  • Support financial governance through partner claims validation, cost control activities and allocation processes.

 

What You Will Bring:

 

  • At least 5 years' experience in financial analysis, cost analysis or operational performance analysis.
  • Strong analytical skills with experience identifying cost drivers, analysing trends, building forecasts and solving complex business problems.
  • Experience working in operationally complex environments such as manufacturing, engineering, logistics, field service, supply chain or similar industries.
  • Advanced Excel skills and experience working with large datasets, financial models and scenario analysis.
  • Ability to translate data into clear business insight and influence decision-making across multiple stakeholders.
  • Experience with SAP, SAP BW, SQL, Power BI or other analytical tools would be advantageous.

We are keen to hear from you even if you don’t match all listed requirements, but you identify with our brand and passion for innovation. 

 

 

Why Join Us?

 

This is an opportunity to influence the performance of a complex, multi-country service operation and play a key role in shaping how financial insight supports business decisions.

You will work closely with regional service leaders, finance teams and European stakeholders, helping to drive better cost visibility, stronger forecasting and improved business performance.

 

What we offer:

Our benefits  

You will have access to a wide range of flexible benefits including a strong contributory pension plan, private healthcare, life cover, gym membership, an Employee Assistance Programme, employee discounts on Epson and Seiko products, and more. Epson also promotes hybrid working, with a minimum of 25 days holiday per year.  

Our heritage

We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.

 

Our commitment to the environment

We all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and, ultimately, to contribute to society.

 

Our people

We believe a healthy culture, strong values, teamwork and contribution from a diverse range of individuals will help us to strive for excellence.

 

Our brand

Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years running

 

Epson is an equal opportunity employer. We celebrate diversity and are dedicated to fostering an inclusive environment for all employees. We actively encourage applications from individuals of all protected characteristics and are committed to providing any necessary accommodations during the application and assessment process, as well as upon joining our team.

 

If you require additional assistance for your application or wheelchair access to our facilities, please email recruitment@epson.eu. A member of our team will be happy to assist you.