Your mission:

As the Technical Sales Specialist you will provide outstanding technical pre-sales support for the local Sales team and customers.

You will understand customer requirements and align them with Epson's professional printing solutions, helping to deliver solutions that meet and exceed customer expectations.

You will also share customer insights back into future product development to help shape the next generation of Epson solutions.

What you will do:

• Provide proactive pre-sales technical support for new product launches to channel partners and end customers.
• Deliver practical, hands-on technical support and guidance during customer engagements.
• Collaborate closely with local and international Service teams to resolve technical challenges.
• Engage with customers and their technical representatives early in the sales cycle and throughout the sales process to understand business requirements and desired outcomes.
• Work alongside the Sales team to design solution proposals that deliver customer value while maximising commercial opportunities.
• Support the Sales team and channel partners (including system integrators and specialist resellers) in delivering customer projects on-site.
• Define software and hardware requirements, coordinate with local and central teams, and ensure successful delivery of customer solutions while managing communication and key project milestones.
• Build and maintain strong relationships with key end users and partners, including Independent Software Vendors (ISVs) and specialist resellers, in line with business objectives.
• Support the Sales team with technical product information, training and product lifecycle updates.
• Represent Epson at exhibitions, customer events and trade shows by delivering expert technical demonstrations and presentations.
• Develop and maintain technical documentation and customised demonstration hardware and software for Sales teams.
• Evaluate new products and software, identify potential issues and provide valuable feedback to Product Management.
• Coordinate market intelligence and customer feedback to support Sales and Business Management in developing a healthy pipeline of business opportunities.
• Deliver demonstrations of Epson SurePress solutions to prospective customers.
• Manage the Epson Experience Center (EEC)

What you will bring:

• Experience in a pre-sales, technical sales or technical product marketing environment, ideally supporting B2B customers within the professional printing industry.
• Experience working with software solutions that drive and manage professional printing systems.
• A degree in engineering, technical or related discipline, or an equivalent combination of education and practical experience.
• Strong analytical and numerical skills with the ability to interpret reports and data to support business decisions.
• Excellent presentation and communication skills, with the confidence to engage technical and commercial audiences.
• A logical, innovative and solution-focused approach to problem solving.
• Fluency in both German and English, with excellent written and spoken communication skills.

We are keen to hear from you even if you don’t match all listed requirements, but you identify with our brand and passion for innovation.

What we offer:

Our heritage 

We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.

Our commitment to the environment

We all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and, ultimately, to contribute to society.

Our people

We believe a healthy culture, strong values, teamwork, and contribution from a diverse range of individuals will help us to strive for excellence.

Our brand

Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years running.

Epson is an equal opportunity employer. We celebrate diversity and are dedicated to fostering an inclusive environment for all employees. We actively encourage applications from individuals of all protected characteristics and are committed to providing any necessary accommodations during the application and assessment process, as well as upon joining our team.

If you require additional assistance for your application or wheelchair access to our facilities,

please email recruitment@epson.eu. A member of our team will be happy to assist you.