Your mission:

Would you like to join a new Sales Operations Team in Riga?

The Sales Operations Specialist is responsible for supporting the planning, administration, and execution of incentive programs designed to motivate channel partners (distributors, resellers, etc.) to increase sales and achieve business goals

This includes operational support of data collection and sales commission plan.

This is a great opportunity to join Epson as we establish our brand-new office in Riga. You’ll be a founding member of our Epson Business Services team, collaborating with colleagues locally across functions such as finance, supply chain and logistics. You’ll also work closely with Epson teams all over Europe. 

Salary: 13,440-16,800  (EUR) + Bonus

Benefits: A wide range of employee benefits, health insurance, hybrid working and a local budget for well-being

What you will do:

• Work closely with local sales and customer operations, and finance teams to ensure the smooth execution of programs and effective communication with partners. Be the key contact for your customers for daily queries.
• Rebate Set up, Monitoring and queries: Continuously check that correct data is available via Portal and Olap reports for external and internal customers. Execute the promo and rebate calculation for both Direct and / or Indirect Customers accurately and in line with the agreed process and calendar, to ensure the accurate communication is displayed/sent to customers via email or Portal.
• Support the administration of internal business cycles in terms of evaluation, benefits, target achievement, calculation and payment (Target to Pay) for regional customers.
• Support the commission system for manual or non automated targets and achievements.
• Take care of the data collection (stock data, sell out data, etc.) and support the Customer during the data submission process for the relevant regions. Manage reporting and quality control systems to check and improve the accuracy of data, including data cleansing.
• Administrator the customer lifecycle in Epson systems as required.
• Support and engage in all continuous improvement activity.
• Maintain all processes to ensure full compliance for JSOX and Audit both internal and external.

What we ask for:Bottom of Form

• Previous sales administration experience to be able to work and interact at this level.
• Good understanding of Order to cash processes and relevant KPI’s.
• Previous experience of an ERP System ideally SAP SD / MM / IBP BW.
• Good communication skills (written / verbal and face to face).
• Good written and spoken English (additional European languages also a plus).

We are keen to hear from you even if you don’t match all listed requirements, but you identify with our brand and passion for innovation.

What we offer:

Our heritage  

We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.

Our commitment to the environment

We all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and, ultimately, to contribute to society.

Our people

We believe a healthy culture, strong values, teamwork, and contribution from a diverse range of individuals will help us to strive for excellence.

Our brand

Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years running.

Epson is an equal opportunity employer. We celebrate diversity and are dedicated to fostering an inclusive environment for all employees. We actively encourage applications from individuals of all protected characteristics and are committed to providing any necessary accommodations during the application and assessment process, as well as upon joining our team.

If you require additional assistance for your application or wheelchair access to our facilities, please email recruitment@epson.eu. A member of our team will be happy to assist you.