Your mission:

As the Core People Operations Team Leader, your mission is to deliver a seamless, high-quality employee experience across Europe by leading a high-performing HR operations team. You’ll ensure that every stage of the employee lifecycle — from hire to retire — runs smoothly, efficiently, and compliantly, while driving consistency, continuous improvement, and operational excellence across multiple countries.

You’ll play a key role in shaping how people operations services are delivered, balancing hands-on involvement with strategic oversight, and partnering with stakeholders to create a best-in-class employee experience.

What you will do:

• Manage, coach, and develop a team of People Operations Associates, Senior Associate and Reporting Specialist; allocate workload effectively to ensure service continuity and delivery against SLAs.

• Oversee and support end-to-end HR operations across the hire-to-retire lifecycle (onboarding, changes, offboarding, data management) and ensure all processes are delivered accurately, on time, and in line with policies and governance.
• Step in when needed to handle complex cases and escalations.

• Ensure consistent, compliant processes across multiple European countries.
• Maintain strong controls, including data validation, audit readiness, and SOX compliance.
• Identify opportunities to standardize, automate, and improve processes.

• Partner with Talent Operations, Payroll, People Services, and HR Technology teams to ensure seamless service delivery.
• Act as a trusted operational partner to the EBS People Operations Manager.
• Support service reviews, reporting cycles, and operational planning.

• Oversee reporting and analytics through Reporting Specialist.
• Ensure accurate, insightful reporting and consistent data standards and build reporting capability across the team.

What we ask for:

• Strong HR operations experience across the full employee lifecycle, ideally in a shared service, GBS or multi country environment.
• Proven leadership experience managing and developing teams
• Hands-on experience processing HR transactions with a strong focus on accuracy
• Solid understanding of HR controls, data governance, and audit compliance (e.g., SOX)
• Experience with HR systems (ideally SAP SuccessFactors) and data workflows
• Confidence working with HR data, reporting, and analytics
• Strong stakeholder management and collaboration skills
• Ability to balance strategic thinking with hands-on operational work
• Excellent problem-solving skills and ability to manage complexity
• Focus on continuous improvement and operational efficiency
• Fluent in English verbal and written to communicate with colleagues in Europe.

What we offer:

Monthly salary 2350 - 2900 EUR gross (The final offer will be based on the candidate’s assessed skills, knowledge and experience.)

Benefits: 

• Annual bonus.
• Hybrid working module (3+2).
• Health insurance.
• Eye care.
• Wellness/Recognition programs.
• Development programs.
• Employee Discount on Epson products.

Our heritage

We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.

Our commitment to the environment

We all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and, ultimately, to contribute to society.

Our people

We believe a healthy culture, strong values, teamwork and contribution from a diverse range of individuals will help us to strive for excellence.

Our brand

Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years running

Epson is an equal opportunity employer. We celebrate diversity and are dedicated to fostering an inclusive environment for all employees. We actively encourage applications from individuals of all protected characteristics and are committed to providing any necessary accommodations during the application and assessment process, as well as upon joining our team.

If you require additional assistance for your application or wheelchair access to our facilities, please email recruitment@epson.eu. A member of our team will be happy to assist you.