Your mission:

Epson is recruiting for an exciting internship within our European Sales Operations team in Amsterdam.

Please note that you must be enrolled at a university in the Netherlands to be eligible for this internship.

The goal of the internship is to give you the opportunity to experience all the different tasks and disciplines of a sales operations specialist in a dynamic international business environment. It will give you a deep understanding of supply chain and logistics as well, as the team works closely with several other departments.

You will be coached and mentored, receive daily attention, as well as career and personal development advice.

What you will do:

Support the team in managing the customer accounts claim cycle, from claim through to resolution, and if required progressing all correspondence and documentation regarding transaction processing of:

• Commercial claims
• Stock rotation
• Price protection
• Logistics claims
• Creation of free of charge orders

Support the team in maximising revenue and customer satisfaction:

• Daily sales order allocation process with business management and sales accounts
• Daily delivery creation and availability with the internal supply chain department
• Daily tracking of transport partners performance against customer slot booking or export
• requirements
• Periodic customer facing account metrics to ensure customer expectations are met
• Track order progress against current customer targets

What we ask for:

• Studying for a degree in a relevant field
• Some administrative experience
• Understanding of international business and global supply chain is preferred
• Good communication skills (written / verbal and face to face)
• Computer literate MS Office (especially Excel) / SAP would be an advantage, but not a necessity
• Attention to detail and desire to follow issue through to closure
• Has the ability to be logical and proactive
• Ability to take ownership of a business process
• Team Player
• Ability to work under pressure
• Good written and spoken English (Dutch or another European language useful, not essential though)

We are keen to hear from you even if you don’t match all listed requirements, but you identify with our brand and passion for innovation.

What we offer:

In return, we offer a competitive salary and a wide range of excellent benefits, including a working environment where quality, teamwork, and respect come first.

Our heritage  

We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.

Our commitment to the environment

We all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and, ultimately, to contribute to society.

Our people

We believe a healthy culture, strong values, teamwork and contribution from a diverse range of individuals will help us to strive for excellence.

Our brand

Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years running.